Shipping policy

Thank you for shopping with Zonix Pk Store. We are committed to delivering your order quickly and securely. Please read our shipping policy below.

Order Processing

• All orders are processed within 3–5 business days (excluding weekends and public holidays).
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
  

  Order Tracking

  Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become active.

  Incorrect Shipping Address

  Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.

  Lost or Damaged Packages

  If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

  Delayed Shipments

  Occasionally, shipments may be delayed due to factors beyond our control, including weather, customs inspections, holidays, or carrier issues. We appreciate your patience and understanding.